[SIGCIS-Members] Members Digest, Vol 55, Issue 6

Wed Sep 11 14:30:59 PDT 2019

SIGSALY:

 I did a blog post a while ago about SIGSALY, using an image I got from the NSA. Not sure if you can use it, but you can pull the image off the blog: Unfortunately we were unable to get rights for the image I found of Grandmaster Flash using the twin turntables.

https://airandspace.si.edu/stories/editorial/gps-%E2%80%93-hollywood-actress-player-piano-and-hip-hop

Paul Ceruzzi
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Subject: Members Digest, Vol 55, Issue 6

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Today's Topics:

   1.  SIGSALY photos? (Bernard Geoghegan)
   2. Re:  SIGSALY photos? (Roberts, Sarah)
   3.  Documentation of AOL in mid-1990s (Avery Dame-Griff)
   4. Re:  Documentation of AOL in mid-1990s (Roberts, Sarah)
   5. Re:  Documentation of AOL in mid-1990s (Avery Dame-Griff)

----------------------------------------------------------------------

Message: 1
Date: Wed, 11 Sep 2019 14:11:13 +0200
From: Bernard Geoghegan <bernardgeoghegan2010 at u.northwestern.edu>
To: <members at SIGCIS.org>
Subject: [SIGCIS-Members] SIGSALY photos?
Message-ID: <1EF07B64-8360-4D00-A990-98E8E7F991EE at u.northwestern.edu>
Content-Type: text/plain; charset="utf-8"

Dear Colleagues,

Can anyone recommend sources to get images of the SIGSALY cryptography machine, preferably from the 1940s (as opposed to a re-staging years later)? I?ve tried contacting the Crypto Museum, no answer, and there are images on Wikipedia of imperfectly documented provenance. However, I also think I?ve seen a few figures around over the years that aren?t circulating online?I can?t quite remember where, though.

I?d like to find hi-res images that I can get good and solid clearance to republish. Tips?

Best, b

--

Bernard Dionysius Geoghegan

Senior Lecturer in the History and Theory of Digital Media

Chair of the UG Assessment Board, Digital Culture

https://nam02.safelinks.protection.outlook.com/?url=www.bernardg.com&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=pV5yiMPfqDcdURvFml9YfiGi4xK3azpyaxi1SJxHc5Y%3D&reserved=0

Department of Digital Humanities

King's College London

The Strand Building

Room S3.08

WC2R 2LS

Office: +44 (0)20 7848 4750

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------------------------------

Message: 2
Date: Wed, 11 Sep 2019 14:28:18 +0000
From: "Roberts, Sarah" <sarah.roberts at ucla.edu>
To: Bernard Geoghegan <bernardgeoghegan2010 at u.northwestern.edu>
Cc: "members at sigcis.org" <members at sigcis.org>
Subject: Re: [SIGCIS-Members] SIGSALY photos?
Message-ID: <80326E61-2DFB-4D0D-A5AA-E0CC645EC402 at ucla.edu>
Content-Type: text/plain; charset="utf-8"

Looks like you may want to contact:

https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nsa.gov%2Fabout%2Fcryptologic-heritage%2Fcenter-cryptologic-history%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=PbFwQlzILyiGdU9%2BkDp4jFrT2dgBS3eNjPLKUWctWkw%3D&reserved=0

This seems to be different from the Crypto Museum itself.

They appear to be responsible for a number of publications related to this machine, including one (at least) depicting it in situ:

https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nsa.gov%2FPortals%2F70%2Fdocuments%2Fabout%2Fcryptologic-heritage%2Fhistorical-figures-publications%2Fpublications%2Fwwii%2Fsigsaly.pdf&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172832203&sdata=GKMpy0zEluG6Bh1QrKSfQ74i1hghsg2JYFSA8Sz0M30%3D&reserved=0

I would also, more generally, turn to the National Archives as a starting point, but this appears to be what you?re looking for.

?Sarah
?

S a r a h  T.  R o b e r t s,  P h. D.

Assistant Professor
Co-Director, UCLA Center for Critical Internet Inquiry

University of California, Los Angeles
Department of Information Studies
Graduate School of Education & Information Studies
https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=vsevfrqsdmDKzjRH%2FKgoe33oK0D4dHX72HVOCZm2f%2BQ%3D&reserved=0

Behind the Screen (Yale University Press)
https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=%2BwghdRcP87hRepPUS2%2FKEVyguy3jc6ugZEfhnjOZgR8%3D&reserved=0

**Please note: I?m increasingly finding email unmanageable. If I don?t respond and your issue is urgent, please resend and indicate that in the subject line. Your message likely just got lost in the shuffle. Thanks.

On Sep 11, 2019, at 05:11, Bernard Geoghegan <bernardgeoghegan2010 at u.northwestern.edu<mailto:bernardgeoghegan2010 at u.northwestern.edu>> wrote:

Dear Colleagues,

Can anyone recommend sources to get images of the SIGSALY cryptography machine, preferably from the 1940s (as opposed to a re-staging years later)? I?ve tried contacting the Crypto Museum, no answer, and there are images on Wikipedia of imperfectly documented provenance. However, I also think I?ve seen a few figures around over the years that aren?t circulating online?I can?t quite remember where, though.

I?d like to find hi-res images that I can get good and solid clearance to republish. Tips?

Best, b

--
Bernard Dionysius Geoghegan
Senior Lecturer in the History and Theory of Digital Media
Chair of the UG Assessment Board, Digital Culture
https://nam02.safelinks.protection.outlook.com/?url=www.bernardg.com&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=rQHldtn%2BUxzacPbOqyQuYVsLO7EnMrRypiYf9CUi1ps%3D&reserved=0<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bernardg.com&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=1Xp%2Bx1jq%2FuxHFHqBbbk7ashZiFq%2Feg50IH9Bm%2FcJsuU%3D&reserved=0>

Department of Digital Humanities
King's College London
The Strand Building
Room S3.08
WC2R 2LS

Office: +44 (0)20 7848 4750
_______________________________________________
This email is relayed from members at sigcis.org<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsigcis.org&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172842195&sdata=8CGLbrUAzryQrOSfvlhZUDNKI%2BqTEWuzuLk3TFDWOX0%3D&reserved=0>, the email discussion list of SHOT SIGCIS. Opinions expressed here are those of the member posting and are not reviewed, edited, or endorsed by SIGCIS. The list archives are at https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.sigcis.org%2Fpipermail%2Fmembers-sigcis.org%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172842195&sdata=Krami1BgFCqoMCGKZmUqqQPGfZ1A2JTzOd5A%2FxKPI5o%3D&reserved=0 and you can change your subscription options at https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.sigcis.org%2Flistinfo.cgi%2Fmembers-sigcis.org&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172842195&sdata=rp7B6pB4mDvoJu93PRRnT0sZucpKEsCGEd0%2BU5ozDk4%3D&reserved=0
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------------------------------

Message: 3
Date: Wed, 11 Sep 2019 12:45:26 -0700
From: Avery Dame-Griff <avery.dame at gmail.com>
To: members at lists.sigcis.org
Subject: [SIGCIS-Members] Documentation of AOL in mid-1990s
Message-ID:
        <CAGwxqE6XsJds4NYqMMF3t6EiAFQUbvYa=zabsf9xx9EC1yLtrA at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

  All,

I've had limited locating these on my own, so I wonder if anyone has any
suggestions: Are there archives (official or community-based) of documents
related to America Online, especially during its mid-1990s boom? I'm
especially interested in two things: A) Guides/Community Leaders'
day-to-day practices around policing offensive content and B) AOL's
relationship to independent community-oriented content providers (including
compensation rates, contracts, etc.).

Some documentation of Guide practices and policies exists, but there's
almost nothing about the latter - it's my suspicion most users didn't even
know some forums were run by independent contractors.

Thanks in advance,
Avery Dame-Griff

--
Avery Dame-Griff
Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)
Gonzaga University
Curator, Queer Digital History Project <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172842195&sdata=4Jae5b664kpWsQ%2FBpXAaGmNT7Hgl3kn45fVwXU6P6Fk%3D&reserved=0>
averydame.net <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.averydame.net%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=vd%2FoF%2BBulq%2BfZBdYDuXbmeHbxiUwWAr9L%2BZ0eTnV5oE%3D&reserved=0>
avery.dame at gmail.com
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------------------------------

Message: 4
Date: Wed, 11 Sep 2019 20:01:32 +0000
From: "Roberts, Sarah" <sarah.roberts at ucla.edu>
To: Avery Dame-Griff <avery.dame at gmail.com>
Cc: "members at lists.sigcis.org" <members at lists.sigcis.org>
Subject: Re: [SIGCIS-Members] Documentation of AOL in mid-1990s
Message-ID: <E28801BC-9242-4C66-AD27-6052FBE9FFB3 at ucla.edu>
Content-Type: text/plain; charset="utf-8"

Are you familiar with Hector Postigo?s work in this area?

https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjournals.sagepub.com%2Fdoi%2Fabs%2F10.1177%2F1367877909337858&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=PQ6dq%2FEQg1rFVr77W4afjkcx3f%2BErBTaSDzNLdEeF9Y%3D&reserved=0
This article continues previous work that analysed the case of America Online (AOL) volunteers from critical perspectives of immaterial and free labor, and incorporates newly acquired documents and interviews by the United States Department of Labor (DOL) with volunteers. Specifically, this article puts forth the AOL volunteers? case as an instance of co-production that eventually met its demise when organizational changes resulted in the rise of a labor consciousness among some volunteers that made the ongoing relationship impossible. This article shows the types of co-productive labor that took place during the height of the AOL/volunteer relationship and the structures put in place to help AOL harness the power of a free distributed workforce. The research posits that the success of the co-productive relationship was a function of a balance between a numbers of elements: (1) the perceived reasonable compensation on the part of volunteers, (2) social factors and attitudes towards w
 ork such as a sense of community, creativity, and (3) a sense of accomplishment.

And the earlier:
https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cambridge.org%2Fcore%2Fjournals%2Finternational-review-of-social-history%2Farticle%2Femerging-sources-of-labor-on-the-internet-the-case-of-america-online-volunteers%2F56D287B6007BCF167FC254EF4ED166CF&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=LnI56i4ZpZJBUU3XaGMj%2BwanQCs2y4rosz031n7%2F9Wc%3D&reserved=0

In 1995 AOL announced that it would be converting its pricing plan from an hourly rate that ranged from $3 to $6 an hour to a flat monthly rate of $15.95. The increase in member subscription was expected to be significant, and a wave of concern swept through the large remote-staff volunteer population, whose duties included monitoring electronic bulletin boards, hosting chat-rooms, enforcing the Terms of Service agreement (TOS), guiding AOL users through the online community, and even creating content using the AOL's own program, RAINMAN (Remote Automated Information Manager), the text scripting language and the publishing tool that allows remote staffers to update and change content on AOL. Chief among remote-staff volunteer's concerns was the initiative to convert many of the volunteer accounts from overhead accounts, which had access to tools and privileges that made remote-staff volunteers' duties on par with in-house employees, to unbilled or discounted accounts. In a meeting me
 ant to address the emerging concerns of remote-staff volunteers held over electronic chat, Bob Marean, a representative for AOL, confronted over 450 remote-staff volunteers.

?Sarah

?

S a r a h  T.  R o b e r t s,  P h. D.

Assistant Professor
Co-Director, UCLA Center for Critical Internet Inquiry

University of California, Los Angeles
Department of Information Studies
Graduate School of Education & Information Studies
https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=0Pt3K4gWUJJMbArBk0h6jyoSvQMVSr6iF7H25QatLVU%3D&reserved=0

Behind the Screen (Yale University Press)
https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=A5d5PFlxmSF0tu9DUQ%2BWoAvCMS7R1L%2F0%2FgOwvAVwMH8%3D&reserved=0

**Please note: I?m increasingly finding email unmanageable. If I don?t respond and your issue is urgent, please resend and indicate that in the subject line. Your message likely just got lost in the shuffle. Thanks.

On Sep 11, 2019, at 12:45, Avery Dame-Griff <avery.dame at gmail.com<mailto:avery.dame at gmail.com>> wrote:

  All,

I've had limited locating these on my own, so I wonder if anyone has any suggestions: Are there archives (official or community-based) of documents related to America Online, especially during its mid-1990s boom? I'm especially interested in two things: A) Guides/Community Leaders' day-to-day practices around policing offensive content and B) AOL's relationship to independent community-oriented content providers (including compensation rates, contracts, etc.).

Some documentation of Guide practices and policies exists, but there's almost nothing about the latter - it's my suspicion most users didn't even know some forums were run by independent contractors.

Thanks in advance,
Avery Dame-Griff

--
Avery Dame-Griff
Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)
Gonzaga University
Curator, Queer Digital History Project<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172852193&sdata=LLRk2duiZ2KzIPZA9mp5BUNIBEFbAa5kxDmayFtNHcc%3D&reserved=0>
averydame.net<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.averydame.net%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=QIBIAhW%2Fc9kkrCRKHJRe1wUY3WjhjKhAUZnm7ov942k%3D&reserved=0>
avery.dame at gmail.com<mailto:avery.dame at gmail.com>
_______________________________________________
This email is relayed from members at sigcis.org<https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsigcis.org&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172852193&sdata=sUgMqwKshhpc9O7FzBeKZG3Ei3A3Su2NYkNIbDrofYE%3D&reserved=0>, the email discussion list of SHOT SIGCIS. Opinions expressed here are those of the member posting and are not reviewed, edited, or endorsed by SIGCIS. The list archives are at https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.sigcis.org%2Fpipermail%2Fmembers-sigcis.org%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172852193&sdata=bpqnWDvi%2F0zO3vIltsB41f2qRRImMGBU2vOhf8Xy52s%3D&reserved=0 and you can change your subscription options at https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flists.sigcis.org%2Flistinfo.cgi%2Fmembers-sigcis.org&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172852193&sdata=7cDSu0mVS993Ly5UEcI8%2BxN8s5%2B8LnGHrz22vh%2F0ZbM%3D&reserved=0
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------------------------------

Message: 5
Date: Wed, 11 Sep 2019 13:13:39 -0700
From: Avery Dame-Griff <avery.dame at gmail.com>
To: "Roberts, Sarah" <sarah.roberts at ucla.edu>
Cc: "members at lists.sigcis.org" <members at lists.sigcis.org>
Subject: Re: [SIGCIS-Members] Documentation of AOL in mid-1990s
Message-ID:
        <CAGwxqE7JZ8AAzSe1v-P+nBORBVNNifCddgtp69-VhkU7LxRX_Q at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Sarah,

I am! It's been quite helpful in getting a sense of CL labor, mindset,
expectations, etc. Unfortunately, there's far less available on enforcement
in practice (some copies of training materials, etc), and very little prior
to the Trobee case, which the period I'm most interested in. So, hopefully
something of that nature might turn up.

Thanks again for the suggestions!

Best,
Avery

On Wed, Sep 11, 2019 at 1:01 PM Roberts, Sarah <sarah.roberts at ucla.edu>
wrote:

> Are you familiar with Hector Postigo?s work in this area?
>
> https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjournals.sagepub.com%2Fdoi%2Fabs%2F10.1177%2F1367877909337858&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=6%2BkIx1qpbJEUimg%2FSkDja6yXjYb%2FmCII6FaSkP7iQng%3D&reserved=0
> This article continues previous work that analysed the case of America
> Online (AOL) volunteers from critical perspectives of immaterial and free
> labor, and incorporates newly acquired documents and interviews by the
> United States Department of Labor (DOL) with volunteers. Specifically, this
> article puts forth the AOL volunteers? case as an instance of co-production
> that eventually met its demise when organizational changes resulted in the
> rise of a labor consciousness among some volunteers that made the ongoing
> relationship impossible. This article shows the types of co-productive
> labor that took place during the height of the AOL/volunteer relationship
> and the structures put in place to help AOL harness the power of a free
> distributed workforce. The research posits that the success of the
> co-productive relationship was a function of a balance between a numbers of
> elements: (1) the perceived reasonable compensation on the part of
> volunteers, (2) social factors and attitudes towards work such as a sense
> of community, creativity, and (3) a sense of accomplishment.
>
> And the earlier:
>
> https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cambridge.org%2Fcore%2Fjournals%2Finternational-review-of-social-history%2Farticle%2Femerging-sources-of-labor-on-the-internet-the-case-of-america-online-volunteers%2F56D287B6007BCF167FC254EF4ED166CF&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=LnI56i4ZpZJBUU3XaGMj%2BwanQCs2y4rosz031n7%2F9Wc%3D&reserved=0
>
> In 1995 AOL announced that it would be converting its pricing plan from an
> hourly rate that ranged from $3 to $6 an hour to a flat monthly rate of
> $15.95. The increase in member subscription was expected to be significant,
> and a wave of concern swept through the large remote-staff volunteer
> population, whose duties included monitoring electronic bulletin boards,
> hosting chat-rooms, enforcing the Terms of Service agreement (TOS), guiding
> AOL users through the online community, and even creating content using the
> AOL's own program, RAINMAN (Remote Automated Information Manager), the text
> scripting language and the publishing tool that allows remote staffers to
> update and change content on AOL. Chief among remote-staff volunteer's
> concerns was the initiative to convert many of the volunteer accounts from
> overhead accounts, which had access to tools and privileges that made
> remote-staff volunteers' duties on par with in-house employees, to unbilled
> or discounted accounts. In a meeting meant to address the emerging concerns
> of remote-staff volunteers held over electronic chat, Bob Marean, a
> representative for AOL, confronted over 450 remote-staff volunteers.
>
> ?Sarah
>
>
> ?
>
> S a r a h  T.  R o b e r t s,  P h. D.
>
> Assistant Professor
> Co-Director, UCLA Center for Critical Internet Inquiry
>
> University of California, Los Angeles
> Department of Information Studies
> Graduate School of Education & Information Studies
> https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172862185&sdata=0%2BDtioUuPbaiRjG33fmAsjjaKtsWmAdW4gecZQe3bxg%3D&reserved=0
>
> Behind the Screen (Yale University Press)
> https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172862185&sdata=MSlHrtMkxlKImgZ7M9P2Q04NcLL0aSGf9BPomh01BuQ%3D&reserved=0
>
> **Please note: I?m increasingly finding email unmanageable. If I don?t
> respond and your issue is urgent, please resend and indicate that in the
> subject line. Your message likely just got lost in the shuffle. Thanks.
>
> On Sep 11, 2019, at 12:45, Avery Dame-Griff <avery.dame at gmail.com> wrote:
>
>   All,
>
> I've had limited locating these on my own, so I wonder if anyone has any
> suggestions: Are there archives (official or community-based) of documents
> related to America Online, especially during its mid-1990s boom? I'm
> especially interested in two things: A) Guides/Community Leaders'
> day-to-day practices around policing offensive content and B) AOL's
> relationship to independent community-oriented content providers (including
> compensation rates, contracts, etc.).
>
> Some documentation of Guide practices and policies exists, but there's
> almost nothing about the latter - it's my suspicion most users didn't even
> know some forums were run by independent contractors.
>
> Thanks in advance,
> Avery Dame-Griff
>
> --
> Avery Dame-Griff
> Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)
> Gonzaga University
> Curator, Queer Digital History Project <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172862185&sdata=aABlYjqGwT3MA41IPNXoLD5hGcEB4isW3%2B23%2B65lOco%3D&reserved=0>
> averydame.net <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.averydame.net%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172862185&sdata=7EN7vrE%2Fxcr%2FxZaE0dYnILQvivs1IHqOs5WLG4mQtWA%3D&reserved=0>
> avery.dame at gmail.com
>
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>

--
Avery Dame-Griff
Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)
Gonzaga University
Curator, Queer Digital History Project <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172862185&sdata=aABlYjqGwT3MA41IPNXoLD5hGcEB4isW3%2B23%2B65lOco%3D&reserved=0>
averydame.net <https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.averydame.net%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172862185&sdata=7EN7vrE%2Fxcr%2FxZaE0dYnILQvivs1IHqOs5WLG4mQtWA%3D&reserved=0>
avery.dame at gmail.com
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