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SIGSALY:</div>
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I did a blog post a while ago about SIGSALY, using an image I got from the NSA. Not sure if you can use it, but you can pull the image off the blog: Unfortunately we were unable to get rights for the image I found of Grandmaster Flash using the twin turntables.</div>
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<a href="https://airandspace.si.edu/stories/editorial/gps-%E2%80%93-hollywood-actress-player-piano-and-hip-hop">https://airandspace.si.edu/stories/editorial/gps-%E2%80%93-hollywood-actress-player-piano-and-hip-hop</a><br>
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<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Paul Ceruzzi</div>
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<b>Sent:</b> Wednesday, September 11, 2019 4:35 PM<br>
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Today's Topics:<br>
<br>
1. SIGSALY photos? (Bernard Geoghegan)<br>
2. Re: SIGSALY photos? (Roberts, Sarah)<br>
3. Documentation of AOL in mid-1990s (Avery Dame-Griff)<br>
4. Re: Documentation of AOL in mid-1990s (Roberts, Sarah)<br>
5. Re: Documentation of AOL in mid-1990s (Avery Dame-Griff)<br>
<br>
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<br>
Message: 1<br>
Date: Wed, 11 Sep 2019 14:11:13 +0200<br>
From: Bernard Geoghegan <bernardgeoghegan2010@u.northwestern.edu><br>
To: <members@SIGCIS.org><br>
Subject: [SIGCIS-Members] SIGSALY photos?<br>
Message-ID: <1EF07B64-8360-4D00-A990-98E8E7F991EE@u.northwestern.edu><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Dear Colleagues,<br>
<br>
<br>
<br>
Can anyone recommend sources to get images of the SIGSALY cryptography machine, preferably from the 1940s (as opposed to a re-staging years later)? I?ve tried contacting the Crypto Museum, no answer, and there are images on Wikipedia of imperfectly documented
provenance. However, I also think I?ve seen a few figures around over the years that aren?t circulating online?I can?t quite remember where, though.
<br>
<br>
<br>
<br>
I?d like to find hi-res images that I can get good and solid clearance to republish. Tips?<br>
<br>
<br>
<br>
Best, b<br>
<br>
<br>
<br>
<br>
<br>
-- <br>
<br>
Bernard Dionysius Geoghegan<br>
<br>
Senior Lecturer in the History and Theory of Digital Media<br>
<br>
Chair of the UG Assessment Board, Digital Culture<br>
<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=www.bernardg.com&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=pV5yiMPfqDcdURvFml9YfiGi4xK3azpyaxi1SJxHc5Y%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=www.bernardg.com&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=pV5yiMPfqDcdURvFml9YfiGi4xK3azpyaxi1SJxHc5Y%3D&reserved=0</a><br>
<br>
<br>
<br>
Department of Digital Humanities<br>
<br>
King's College London <br>
<br>
The Strand Building<br>
<br>
Room S3.08<br>
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Office: +44 (0)20 7848 4750<br>
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Message: 2<br>
Date: Wed, 11 Sep 2019 14:28:18 +0000<br>
From: "Roberts, Sarah" <sarah.roberts@ucla.edu><br>
To: Bernard Geoghegan <bernardgeoghegan2010@u.northwestern.edu><br>
Cc: "members@sigcis.org" <members@sigcis.org><br>
Subject: Re: [SIGCIS-Members] SIGSALY photos?<br>
Message-ID: <80326E61-2DFB-4D0D-A5AA-E0CC645EC402@ucla.edu><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Looks like you may want to contact:<br>
<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nsa.gov%2Fabout%2Fcryptologic-heritage%2Fcenter-cryptologic-history%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=PbFwQlzILyiGdU9%2BkDp4jFrT2dgBS3eNjPLKUWctWkw%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nsa.gov%2Fabout%2Fcryptologic-heritage%2Fcenter-cryptologic-history%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=PbFwQlzILyiGdU9%2BkDp4jFrT2dgBS3eNjPLKUWctWkw%3D&reserved=0</a><br>
<br>
This seems to be different from the Crypto Museum itself.<br>
<br>
They appear to be responsible for a number of publications related to this machine, including one (at least) depicting it in situ:<br>
<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nsa.gov%2FPortals%2F70%2Fdocuments%2Fabout%2Fcryptologic-heritage%2Fhistorical-figures-publications%2Fpublications%2Fwwii%2Fsigsaly.pdf&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172832203&sdata=GKMpy0zEluG6Bh1QrKSfQ74i1hghsg2JYFSA8Sz0M30%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nsa.gov%2FPortals%2F70%2Fdocuments%2Fabout%2Fcryptologic-heritage%2Fhistorical-figures-publications%2Fpublications%2Fwwii%2Fsigsaly.pdf&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172832203&sdata=GKMpy0zEluG6Bh1QrKSfQ74i1hghsg2JYFSA8Sz0M30%3D&reserved=0</a><br>
<br>
I would also, more generally, turn to the National Archives as a starting point, but this appears to be what you?re looking for.<br>
<br>
?Sarah<br>
?<br>
<br>
S a r a h T. R o b e r t s, P h. D.<br>
<br>
Assistant Professor<br>
Co-Director, UCLA Center for Critical Internet Inquiry<br>
<br>
University of California, Los Angeles<br>
Department of Information Studies<br>
Graduate School of Education & Information Studies<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=vsevfrqsdmDKzjRH%2FKgoe33oK0D4dHX72HVOCZm2f%2BQ%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172832203&sdata=vsevfrqsdmDKzjRH%2FKgoe33oK0D4dHX72HVOCZm2f%2BQ%3D&reserved=0</a><br>
<br>
Behind the Screen (Yale University Press)<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=%2BwghdRcP87hRepPUS2%2FKEVyguy3jc6ugZEfhnjOZgR8%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=%2BwghdRcP87hRepPUS2%2FKEVyguy3jc6ugZEfhnjOZgR8%3D&reserved=0</a><br>
<br>
**Please note: I?m increasingly finding email unmanageable. If I don?t respond and your issue is urgent, please resend and indicate that in the subject line. Your message likely just got lost in the shuffle. Thanks.<br>
<br>
On Sep 11, 2019, at 05:11, Bernard Geoghegan <bernardgeoghegan2010@u.northwestern.edu<mailto:bernardgeoghegan2010@u.northwestern.edu>> wrote:<br>
<br>
Dear Colleagues,<br>
<br>
Can anyone recommend sources to get images of the SIGSALY cryptography machine, preferably from the 1940s (as opposed to a re-staging years later)? I?ve tried contacting the Crypto Museum, no answer, and there are images on Wikipedia of imperfectly documented
provenance. However, I also think I?ve seen a few figures around over the years that aren?t circulating online?I can?t quite remember where, though.<br>
<br>
I?d like to find hi-res images that I can get good and solid clearance to republish. Tips?<br>
<br>
Best, b<br>
<br>
<br>
--<br>
Bernard Dionysius Geoghegan<br>
Senior Lecturer in the History and Theory of Digital Media<br>
Chair of the UG Assessment Board, Digital Culture<br>
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<br>
Department of Digital Humanities<br>
King's College London<br>
The Strand Building<br>
Room S3.08<br>
WC2R 2LS<br>
<br>
Office: +44 (0)20 7848 4750<br>
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<br>
Message: 3<br>
Date: Wed, 11 Sep 2019 12:45:26 -0700<br>
From: Avery Dame-Griff <avery.dame@gmail.com><br>
To: members@lists.sigcis.org<br>
Subject: [SIGCIS-Members] Documentation of AOL in mid-1990s<br>
Message-ID:<br>
<CAGwxqE6XsJds4NYqMMF3t6EiAFQUbvYa=zabsf9xx9EC1yLtrA@mail.gmail.com><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
All,<br>
<br>
I've had limited locating these on my own, so I wonder if anyone has any<br>
suggestions: Are there archives (official or community-based) of documents<br>
related to America Online, especially during its mid-1990s boom? I'm<br>
especially interested in two things: A) Guides/Community Leaders'<br>
day-to-day practices around policing offensive content and B) AOL's<br>
relationship to independent community-oriented content providers (including<br>
compensation rates, contracts, etc.).<br>
<br>
Some documentation of Guide practices and policies exists, but there's<br>
almost nothing about the latter - it's my suspicion most users didn't even<br>
know some forums were run by independent contractors.<br>
<br>
Thanks in advance,<br>
Avery Dame-Griff<br>
<br>
-- <br>
Avery Dame-Griff<br>
Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)<br>
Gonzaga University<br>
Curator, Queer Digital History Project <<a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172842195&sdata=4Jae5b664kpWsQ%2FBpXAaGmNT7Hgl3kn45fVwXU6P6Fk%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172842195&sdata=4Jae5b664kpWsQ%2FBpXAaGmNT7Hgl3kn45fVwXU6P6Fk%3D&reserved=0</a>><br>
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------------------------------<br>
<br>
Message: 4<br>
Date: Wed, 11 Sep 2019 20:01:32 +0000<br>
From: "Roberts, Sarah" <sarah.roberts@ucla.edu><br>
To: Avery Dame-Griff <avery.dame@gmail.com><br>
Cc: "members@lists.sigcis.org" <members@lists.sigcis.org><br>
Subject: Re: [SIGCIS-Members] Documentation of AOL in mid-1990s<br>
Message-ID: <E28801BC-9242-4C66-AD27-6052FBE9FFB3@ucla.edu><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Are you familiar with Hector Postigo?s work in this area?<br>
<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjournals.sagepub.com%2Fdoi%2Fabs%2F10.1177%2F1367877909337858&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=PQ6dq%2FEQg1rFVr77W4afjkcx3f%2BErBTaSDzNLdEeF9Y%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjournals.sagepub.com%2Fdoi%2Fabs%2F10.1177%2F1367877909337858&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172842195&sdata=PQ6dq%2FEQg1rFVr77W4afjkcx3f%2BErBTaSDzNLdEeF9Y%3D&reserved=0</a><br>
This article continues previous work that analysed the case of America Online (AOL) volunteers from critical perspectives of immaterial and free labor, and incorporates newly acquired documents and interviews by the United States Department of Labor (DOL) with
volunteers. Specifically, this article puts forth the AOL volunteers? case as an instance of co-production that eventually met its demise when organizational changes resulted in the rise of a labor consciousness among some volunteers that made the ongoing
relationship impossible. This article shows the types of co-productive labor that took place during the height of the AOL/volunteer relationship and the structures put in place to help AOL harness the power of a free distributed workforce. The research posits
that the success of the co-productive relationship was a function of a balance between a numbers of elements: (1) the perceived reasonable compensation on the part of volunteers, (2) social factors and attitudes towards w<br>
ork such as a sense of community, creativity, and (3) a sense of accomplishment.<br>
<br>
And the earlier:<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cambridge.org%2Fcore%2Fjournals%2Finternational-review-of-social-history%2Farticle%2Femerging-sources-of-labor-on-the-internet-the-case-of-america-online-volunteers%2F56D287B6007BCF167FC254EF4ED166CF&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=LnI56i4ZpZJBUU3XaGMj%2BwanQCs2y4rosz031n7%2F9Wc%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cambridge.org%2Fcore%2Fjournals%2Finternational-review-of-social-history%2Farticle%2Femerging-sources-of-labor-on-the-internet-the-case-of-america-online-volunteers%2F56D287B6007BCF167FC254EF4ED166CF&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=LnI56i4ZpZJBUU3XaGMj%2BwanQCs2y4rosz031n7%2F9Wc%3D&reserved=0</a><br>
<br>
In 1995 AOL announced that it would be converting its pricing plan from an hourly rate that ranged from $3 to $6 an hour to a flat monthly rate of $15.95. The increase in member subscription was expected to be significant, and a wave of concern swept through
the large remote-staff volunteer population, whose duties included monitoring electronic bulletin boards, hosting chat-rooms, enforcing the Terms of Service agreement (TOS), guiding AOL users through the online community, and even creating content using the
AOL's own program, RAINMAN (Remote Automated Information Manager), the text scripting language and the publishing tool that allows remote staffers to update and change content on AOL. Chief among remote-staff volunteer's concerns was the initiative to convert
many of the volunteer accounts from overhead accounts, which had access to tools and privileges that made remote-staff volunteers' duties on par with in-house employees, to unbilled or discounted accounts. In a meeting me<br>
ant to address the emerging concerns of remote-staff volunteers held over electronic chat, Bob Marean, a representative for AOL, confronted over 450 remote-staff volunteers.<br>
<br>
?Sarah<br>
<br>
<br>
?<br>
<br>
S a r a h T. R o b e r t s, P h. D.<br>
<br>
Assistant Professor<br>
Co-Director, UCLA Center for Critical Internet Inquiry<br>
<br>
University of California, Los Angeles<br>
Department of Information Studies<br>
Graduate School of Education & Information Studies<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=0Pt3K4gWUJJMbArBk0h6jyoSvQMVSr6iF7H25QatLVU%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=0Pt3K4gWUJJMbArBk0h6jyoSvQMVSr6iF7H25QatLVU%3D&reserved=0</a><br>
<br>
Behind the Screen (Yale University Press)<br>
<a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=A5d5PFlxmSF0tu9DUQ%2BWoAvCMS7R1L%2F0%2FgOwvAVwMH8%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=A5d5PFlxmSF0tu9DUQ%2BWoAvCMS7R1L%2F0%2FgOwvAVwMH8%3D&reserved=0</a><br>
<br>
**Please note: I?m increasingly finding email unmanageable. If I don?t respond and your issue is urgent, please resend and indicate that in the subject line. Your message likely just got lost in the shuffle. Thanks.<br>
<br>
On Sep 11, 2019, at 12:45, Avery Dame-Griff <avery.dame@gmail.com<mailto:avery.dame@gmail.com>> wrote:<br>
<br>
All,<br>
<br>
I've had limited locating these on my own, so I wonder if anyone has any suggestions: Are there archives (official or community-based) of documents related to America Online, especially during its mid-1990s boom? I'm especially interested in two things: A)
Guides/Community Leaders' day-to-day practices around policing offensive content and B) AOL's relationship to independent community-oriented content providers (including compensation rates, contracts, etc.).<br>
<br>
Some documentation of Guide practices and policies exists, but there's almost nothing about the latter - it's my suspicion most users didn't even know some forums were run by independent contractors.<br>
<br>
Thanks in advance,<br>
Avery Dame-Griff<br>
<br>
--<br>
Avery Dame-Griff<br>
Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)<br>
Gonzaga University<br>
Curator, Queer Digital History Project<<a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172852193&sdata=LLRk2duiZ2KzIPZA9mp5BUNIBEFbAa5kxDmayFtNHcc%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172852193&sdata=LLRk2duiZ2KzIPZA9mp5BUNIBEFbAa5kxDmayFtNHcc%3D&reserved=0</a>><br>
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------------------------------<br>
<br>
Message: 5<br>
Date: Wed, 11 Sep 2019 13:13:39 -0700<br>
From: Avery Dame-Griff <avery.dame@gmail.com><br>
To: "Roberts, Sarah" <sarah.roberts@ucla.edu><br>
Cc: "members@lists.sigcis.org" <members@lists.sigcis.org><br>
Subject: Re: [SIGCIS-Members] Documentation of AOL in mid-1990s<br>
Message-ID:<br>
<CAGwxqE7JZ8AAzSe1v-P+nBORBVNNifCddgtp69-VhkU7LxRX_Q@mail.gmail.com><br>
Content-Type: text/plain; charset="utf-8"<br>
<br>
Sarah,<br>
<br>
I am! It's been quite helpful in getting a sense of CL labor, mindset,<br>
expectations, etc. Unfortunately, there's far less available on enforcement<br>
in practice (some copies of training materials, etc), and very little prior<br>
to the Trobee case, which the period I'm most interested in. So, hopefully<br>
something of that nature might turn up.<br>
<br>
Thanks again for the suggestions!<br>
<br>
Best,<br>
Avery<br>
<br>
On Wed, Sep 11, 2019 at 1:01 PM Roberts, Sarah <sarah.roberts@ucla.edu><br>
wrote:<br>
<br>
> Are you familiar with Hector Postigo?s work in this area?<br>
><br>
> <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjournals.sagepub.com%2Fdoi%2Fabs%2F10.1177%2F1367877909337858&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=6%2BkIx1qpbJEUimg%2FSkDja6yXjYb%2FmCII6FaSkP7iQng%3D&reserved=0">
https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fjournals.sagepub.com%2Fdoi%2Fabs%2F10.1177%2F1367877909337858&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=6%2BkIx1qpbJEUimg%2FSkDja6yXjYb%2FmCII6FaSkP7iQng%3D&reserved=0</a><br>
> This article continues previous work that analysed the case of America<br>
> Online (AOL) volunteers from critical perspectives of immaterial and free<br>
> labor, and incorporates newly acquired documents and interviews by the<br>
> United States Department of Labor (DOL) with volunteers. Specifically, this<br>
> article puts forth the AOL volunteers? case as an instance of co-production<br>
> that eventually met its demise when organizational changes resulted in the<br>
> rise of a labor consciousness among some volunteers that made the ongoing<br>
> relationship impossible. This article shows the types of co-productive<br>
> labor that took place during the height of the AOL/volunteer relationship<br>
> and the structures put in place to help AOL harness the power of a free<br>
> distributed workforce. The research posits that the success of the<br>
> co-productive relationship was a function of a balance between a numbers of<br>
> elements: (1) the perceived reasonable compensation on the part of<br>
> volunteers, (2) social factors and attitudes towards work such as a sense<br>
> of community, creativity, and (3) a sense of accomplishment.<br>
><br>
> And the earlier:<br>
><br>
> <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cambridge.org%2Fcore%2Fjournals%2Finternational-review-of-social-history%2Farticle%2Femerging-sources-of-labor-on-the-internet-the-case-of-america-online-volunteers%2F56D287B6007BCF167FC254EF4ED166CF&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172852193&sdata=LnI56i4ZpZJBUU3XaGMj%2BwanQCs2y4rosz031n7%2F9Wc%3D&reserved=0">
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><br>
> In 1995 AOL announced that it would be converting its pricing plan from an<br>
> hourly rate that ranged from $3 to $6 an hour to a flat monthly rate of<br>
> $15.95. The increase in member subscription was expected to be significant,<br>
> and a wave of concern swept through the large remote-staff volunteer<br>
> population, whose duties included monitoring electronic bulletin boards,<br>
> hosting chat-rooms, enforcing the Terms of Service agreement (TOS), guiding<br>
> AOL users through the online community, and even creating content using the<br>
> AOL's own program, RAINMAN (Remote Automated Information Manager), the text<br>
> scripting language and the publishing tool that allows remote staffers to<br>
> update and change content on AOL. Chief among remote-staff volunteer's<br>
> concerns was the initiative to convert many of the volunteer accounts from<br>
> overhead accounts, which had access to tools and privileges that made<br>
> remote-staff volunteers' duties on par with in-house employees, to unbilled<br>
> or discounted accounts. In a meeting meant to address the emerging concerns<br>
> of remote-staff volunteers held over electronic chat, Bob Marean, a<br>
> representative for AOL, confronted over 450 remote-staff volunteers.<br>
><br>
> ?Sarah<br>
><br>
><br>
> ?<br>
><br>
> S a r a h T. R o b e r t s, P h. D.<br>
><br>
> Assistant Professor<br>
> Co-Director, UCLA Center for Critical Internet Inquiry<br>
><br>
> University of California, Los Angeles<br>
> Department of Information Studies<br>
> Graduate School of Education & Information Studies<br>
> <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fis.gseis.ucla.edu%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172862185&sdata=0%2BDtioUuPbaiRjG33fmAsjjaKtsWmAdW4gecZQe3bxg%3D&reserved=0">
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><br>
> Behind the Screen (Yale University Press)<br>
> <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.behindthescreen-book.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C0%7C637038309172862185&sdata=MSlHrtMkxlKImgZ7M9P2Q04NcLL0aSGf9BPomh01BuQ%3D&reserved=0">
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><br>
> **Please note: I?m increasingly finding email unmanageable. If I don?t<br>
> respond and your issue is urgent, please resend and indicate that in the<br>
> subject line. Your message likely just got lost in the shuffle. Thanks.<br>
><br>
> On Sep 11, 2019, at 12:45, Avery Dame-Griff <avery.dame@gmail.com> wrote:<br>
><br>
> All,<br>
><br>
> I've had limited locating these on my own, so I wonder if anyone has any<br>
> suggestions: Are there archives (official or community-based) of documents<br>
> related to America Online, especially during its mid-1990s boom? I'm<br>
> especially interested in two things: A) Guides/Community Leaders'<br>
> day-to-day practices around policing offensive content and B) AOL's<br>
> relationship to independent community-oriented content providers (including<br>
> compensation rates, contracts, etc.).<br>
><br>
> Some documentation of Guide practices and policies exists, but there's<br>
> almost nothing about the latter - it's my suspicion most users didn't even<br>
> know some forums were run by independent contractors.<br>
><br>
> Thanks in advance,<br>
> Avery Dame-Griff<br>
><br>
> --<br>
> Avery Dame-Griff<br>
> Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)<br>
> Gonzaga University<br>
> Curator, Queer Digital History Project <<a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172862185&sdata=aABlYjqGwT3MA41IPNXoLD5hGcEB4isW3%2B23%2B65lOco%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172862185&sdata=aABlYjqGwT3MA41IPNXoLD5hGcEB4isW3%2B23%2B65lOco%3D&reserved=0</a>><br>
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> avery.dame@gmail.com<br>
><br>
> _______________________________________________<br>
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><br>
><br>
<br>
-- <br>
Avery Dame-Griff<br>
Lecturer, Communication Studies/Women and Gender Studies (Spring 2020)<br>
Gonzaga University<br>
Curator, Queer Digital History Project <<a href="https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172862185&sdata=aABlYjqGwT3MA41IPNXoLD5hGcEB4isW3%2B23%2B65lOco%3D&reserved=0">https://nam02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fqueerdigital.com%2F&data=02%7C01%7Cceruzzip%40si.edu%7Ca4b1f627e72743b3afa108d736f78d05%7C989b5e2a14e44efe93b78cdd5fc5d11c%7C0%7C1%7C637038309172862185&sdata=aABlYjqGwT3MA41IPNXoLD5hGcEB4isW3%2B23%2B65lOco%3D&reserved=0</a>><br>
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End of Members Digest, Vol 55, Issue 6<br>
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