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Technological Innovation in Retail Finance:
International Historical Perspectives
 
Edited by Bernardo Batiz-Lazo, J. Carles Maixé-Altés, Paul Thomes
 
http://www.taylorandfrancis.com/books/details/9780415880671

Home page:
http://www.bangor.ac.uk/business/staff/bernardo_batiz-lazo.en.php

Working papers:
http://ideas.repec.org/e/pba14.html