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| A rich historical case study of labor and exploitation in information and communication systems. |
About the Book
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| Serving a Wired World is a history of information service work embedded in the daily maintenance of liberal Britain and the status quo in the early years of the twentieth century. As Katie Hindmarch-Watson shows, the administrators and engineers who crafted these telecommunications systems created networks according to conventional gender perceptions and social hierarchies, modeling the operation of the networks on the dynamic between master and servant.
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Reviews
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| "Hindmarch-Watson has delivered a gem: a history that is deeply specific yet urgently relevant to our present technological moment." |
| —Mar Hicks, author of Programmed Inequality: How Britain Discarded Women Technologists and Lost Its Edge in Computing
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| "With detailed and original stories of labor, gender, sexuality, and surveillance, this brilliant book is the cutting edge of a new wave of scholarship on class and labor." |
| —Anna Clark, author of Alternative Histories of the Self: A Cultural History of Sexuality and Secrets, 1762–1917 |
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