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<p class="MsoNormal"><font size="4">Dear SIGCIS colleagues, from whom I have learned so much,</font></p>
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<font size="4">Awkwardly, I have some large queries over a large time span (1970-2020). I am seeking information on decision making about t<i>he digital resources used in university administration, admissions, budgeting, and research management since the 1970s</i>.
Much that I have found (and witnessed) concerns decisions among a very limited set of products and then deployment strategies about the selected products, rather than what I am seeking: reflections and analysis of why only some kinds of existing products were
investigated, rather than developing new resources based on the distinctive features of universities. First, I would welcome counter-examples.<br>
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<div><font size="4">My preliminary inquiries suggest that much in use by universities is
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<p class="MsoNormal"><font size="4">* based upon “customer relationship management” (CRM) platforms developed during the 1970s, 1980s, and 1990s, and
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<p class="MsoNormal"><font size="4">* were first designed for industry, then as the management ideas and practices on which they were based became outdated, the older products were then marketed to governments, and finally re-marketed to universities, with
limited modifications.</font></p>
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<p class="MsoNormal"><font size="4"> </font></p>
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<p class="MsoNormal"><font size="4">I do see national and regional variation in these processes.</font></p>
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<p class="MsoNormal"><font size="4">I would appreciate information about any engagements with or historical research on either of these decision processes
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<p class="MsoNormal"><font size="4">* among software design groups to redeploy and market older products to new sectors, or
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<p class="MsoNormal"><font size="4">* among universities to adapt older products, rather than develop new products specifically for their administrative processes.</font></p>
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<p class="MsoNormal"><font size="4">When I began asking these questions I assumed there would be much research already done on these processes; perhaps it is indeed there and I have missed it. I would appreciate any suggestions.<br>
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<p class="MsoNormal"><font size="4">Sincerely,</font></p>
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<div style="font-family:Tahoma; font-size:13px"><font size="4">Sharon Traweek<font size="2">
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<div style="font-family:Tahoma; font-size:13px"><font size="4"><font size="2">Gender Studies/History, UCLA<br>
<a href="https://exchange2010.ss.ucla.edu/owa/redir.aspx?SURL=zvqfx1SvB9Oi5PmUkMQOHJ_HNRMizH7BmsV-CG7ycw1ez1ENaMHTCGgAdAB0AHAAOgAvAC8AdwB3AHcALgBnAGUAbgBkAGUAcgBzAHQAdQBkAGkAZQBzAC4AdQBjAGwAYQAuAGUAZAB1AC8AZgBhAGMAdQBsAHQAeQAvAHMAaABhAHIAbwBuAC0AdAByAGEAdwBlAGUAawA.&URL=http%3a%2f%2fwww.genderstudies.ucla.edu%2ffaculty%2fsharon-traweek" target="_blank">http://www.genderstudies.ucla.edu/faculty/sharon-traweek</a></font></font><font size="2"><br>
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<p class="MsoNormal"><font size="2">Access some of my publications at</font></p>
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<p class="MsoNormal" style="margin-right:-0.5in"><font size="2"><a href="https://exchange2010.ss.ucla.edu/owa/redir.aspx?SURL=MyAq2tZ6yYDVtZY7VgdsAhOsktNe2KLbyw0uEawoUlNez1ENaMHTCGgAdAB0AHAAcwA6AC8ALwB1AGMAbABhAC4AYQBjAGEAZABlAG0AaQBhAC4AZQBkAHUALwBTAFQAcgBhAHcAZQBlAGsA&URL=https%3a%2f%2fucla.academia.edu%2fSTraweek" target="_blank">https://ucla.academia.edu/STraweek</a></font>
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<p class="MsoNormal" style="margin-right:-0.5in"><font size="2"><a href="https://exchange2010.ss.ucla.edu/owa/redir.aspx?SURL=uzkN9PkMi8bLatbAzYgZQTlc4KqWrCLK6NGrQn-SZ-lez1ENaMHTCGgAdAB0AHAAcwA6AC8ALwB3AHcAdwAuAGwAaQBuAGsAZQBkAGkAbgAuAGMAbwBtAC8AaQBuAC8AcwBoAGEAcgBvAG4ALQB0AHIAYQB3AGUAZQBrAC0AYQAyADUANwA2ADYAOAA.&URL=https%3a%2f%2fwww.linkedin.com%2fin%2fsharon-traweek-a257668" target="_blank">https://www.linkedin.com/in/sharon-traweek-a257668</a></font>
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<p class="MsoNormal" style="margin-right:-0.5in"><font size="2"><a href="https://exchange2010.ss.ucla.edu/owa/redir.aspx?SURL=jraQLuoJLfTYMn-Z8oqyEOqvFcEggUZWecLUmSPIz9Fez1ENaMHTCGgAdAB0AHAAcwA6AC8ALwB3AHcAdwAuAHIAZQBzAGUAYQByAGMAaABnAGEAdABlAC4AbgBlAHQALwBwAHIAbwBmAGkAbABlAC8AUwBoAGEAcgBvAG4AXwBUAHIAYQB3AGUAZQBrAA..&URL=https%3a%2f%2fwww.researchgate.net%2fprofile%2fSharon_Traweek" target="_blank">https://www.researchgate.net/profile/Sharon_Traweek</a></font>
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<font size="2">Those sites need updating ...</font> </div>
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