[SIGCIS-Members] Making IT Work (MIT Press, 2017) published

M. Hicks mhicks1 at iit.edu
Mon Oct 16 19:08:51 PDT 2017

Thanks for the heads-up, Jeff! This looks like a fascinating book with an argument near and dear to my heart. I'm asking my university library to purchase it right now...

Congrats on its publication!


Marie Hicks, Ph.D.
Department of History
University of Wisconsin-Madison

Programmed Inequality: How Britain Discarded Women Technologists and Lost Its Edge in Computing
On Oct 16, 2017, at 6:27 PM, Jeffrey Yost <yostx003 at umn.edu> wrote:

Dear Colleagues,

Wanted to announce a new book that I just published with MIT Press that may be of potential interest--Making IT Work: A History of the Computer Services Industry.

The computer services industry has worldwide annual revenues of over a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries (both of which are less than half its size).  In this book, I examine how computer services, from consulting, data processing, programming, systems integration, time-sharing, and facilities management to data analytics and cloud computing, have played a crucial role in shaping information technology -- in making IT work (both in the sense of making IT useful, and also extending the ever growing IT labor force).  Based on extensive archival research (many CBI collections, the IBM Corporate Archives, Hagley Museum & Library, MIT Archives, etc.), oral histories, and trade journal research, I provide a business, social (gender, labor, professionalization), policy/legal/political economy history of this 65 year old industry. In doing so, I seek to contribute to business, social, and technology historiography.



Best, Jeff

Jeffrey R. Yost, Ph.D.
Associate Director, Charles Babbage Institute
Faculty, Program in the History of Science, Technology, and Medicine
222  21st Avenue South
University of Minnesota
Minneapolis, MN 55455
612 624 5050 Phone
612 625 8054 Fax
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