[SIGCIS-Members] CCM and Hidden Digital Labor

[Joly MacFie]

Good pointer. Tweeted. https://twitter.com/isocny/status/849362662119137282

On Tue, Apr 4, 2017 at 2:33 PM, M. Hicks <mhicks1 at iit.edu> wrote:

> Hi all,
>
> I wanted to make sure everyone had seen Sarah Roberts's piece in the
> Atlantic on fake news, CCM, and the hidden labor that we often assume is
> algorithmic rather than human. Sarah is a longtime member whose work has
> consistently challenged the Silicon Valley narrative of seamless
> automation. Sarah in fact coined the term CCM, and is literally "writing
> the book on it." You may have met or seen her recently at our meeting at
> the Computer History Museum (Command Lines, #SIGCIS2017).
>
> I teach a course on the history of digital labor and Sarah's work never
> fails to amaze my students. I figure this up-to-the-minute encapsulation of
> her work might be useful to folks who teach similar courses.
>
> Here's an excerpt from her article, and a link below:
> "Missing from this evolving self portrayal [of social media websites],
> however, has been significant mention of a distinct kind of editorial
> practice that Facebook and most other prominent social-media platforms are
> involved in. Thus far, much of the post-election discussion of social-media
> companies has focused on algorithms and automated mechanisms that are often
> assumed to undergird most content-dissemination processes online. But
> algorithms are not the whole story. In fact, there is a profound human
> aspect to this work. I call it commercial content moderation, or CCM."
> https://www.google.com/amp/s/www.theatlantic.com/amp/article/518796/
>
> Best,
>
> Marie
> ______________________
> Marie Hicks, Ph.D.
> Asst. Professor, History of Technology
> Illinois Institute of Technology
> Chicago, IL USA
> mhicks1 at iit.edu | mariehicks.net <http://www.mariehicks.net/> |
> @histoftech <http://twitter.com/histoftech>
> *Programmed Inequality: How Britain Discarded Women Technologists and Lost
> Its Edge in Computing* (MIT Press, 2017)
> www.programmedinequality.com
>
>
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Joly MacFie  218 565 9365 Skype:punkcast
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